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about us
our mission
Our commitment and expertise is in helping health care organizations to achieve the highest quality through zero defects, increase customer satisfaction, empower staff, and improve financial performance through the application of the Toyota Management System.
our vision
To Transform Health Care and Pursue Perfection.
company history
Rona Consulting Group (RCG) was founded by J. Michael Rona and Thomas L. Jackson after realizing the amazing potential to transform healthcare around the world based upon the model of the Toyota Management System. Mr. Rona, formerly President of the Virginia Mason Medical Center in Seattle, Washington, is known internationally as the foremost expert in organizational transformation in healthcare using this method. Mr. Jackson, formerly CEO of Productivity, Inc., is internationally recognized for his expertise in developing and advising on large-scale transformation programs for Fortune 100 companies. He was recently awarded a Shingo Prize for his writings on the method of hoshin kanri (policy deployment), an integral part of the Toyota Management System. RCG’s clients include integrated healthcare systems, free-standing hospitals, and governmental organizations in the United States and United Kingdom.
Our consulting team is comprised of experts and clinicians who have proven track records and who were trained by the foremost authorities in the Toyota Management System.
The American Health Care System:
Read Mike Rona’s analysis of opportunities to transform healthcare in the United States.
