Presentations, speaking engagements + workshops

The RCG team members are available to present, speak at industry events and lead workshops.
Please use the contact form to inquire.

 

Jackson, T. L. (2016, August 26). The Future on a Schedule: Toyota’s Profit Management. At 2016 Lean Accounting Summit & Lean Management Summit. San Antonio, TX. Link to recording.

Rona, J.M. (2016, March 30–31). Rekindling the heart of leadership: Respect for people. Sutter Health Management Symposium. Sacramento, CA.

Iseman, M. and Mattson, S. (2016, February 18). Putting 3P into Action. At Central Coast Lean Summit 2016. Cal Poly, San Luis Obispo, CA.

Jackson, T. L. (2015, February 20). Management Focus: Part One the Transformation Gap. At Central Coast Lean Summit 2015. Cal Poly, San Luis Obispo, CA.

Jackson, T. L. (2013, October 30). Strategy deployment: control system of the future. At Shell Oil’s Americas Continuous Improvement Community. Houston, TX.  

Crome, P.J. (2013, October 29). Performance excellence. At Inspiration for Leading Times of Change, Legacy Health’s Annual Nursing Leadership conference. West Linn, OR.

Jackson, T. L. (2013, October 3–5). Downshifting Lean Education for Healthcare
At Fisher College of Business’ 2013 Lean Educator Conference “Next Steps in Lean Education.” Columbus, OH.

Jackson, T. L. (2013, June 13). Calculating ROI on lean healthcare: How to monetize lead time reduction and cost of poor quality in terms that will dazzle your CFO. At SNI's Embedding Lean Convening. Oakland, CA.

Jackson, T. L. (2013, June 6). A public health application of the ‘A3’ lean management principles.At UC Berkeley School of Public Health’s Innovative Leaders Speaker Series. Berkeley, CA. http://chl.berkeley.edu/events/2013-innovative-leaders/tom-jackson Video and photos

Rona, J. M. (2012, September 17). What is lean in health care? Keynote atWhat does it mean to be LEAN?: Embracing a Culture of Process Improvement and Value Driven Outcomes”. The University of Utah, Salt Lake City, UT. Link to video

Crome, P.J. (2011, November 3). Transforming healthcare; pursuing perfection. At McKesson Nursing Advisory Council. Denver, CO.

Jackson, T. L. (2011, November 1–3). Building a New Culture at Chugachmiut. At the National Congress of American Indians. A talk about lean transformation in a Native American corporation in Alaska presented with Patrick M. Anderson, Executive Director, Chugachmiut. Portland, OR.

Jackson, T. L. (2010, April 29). Lean management as a practice to overcome the crisis.
At The European House—Ambrosetti. Milan, Italy.

Jackson, T. L. (2010, April 29). Lean management in services. At The European House—Ambrosetti. Milan, Italy.

Jackson, T. L. (2010, April 30). 40 years of hoshin kanri: Where are we now? Where are we going? A private talk about the history and current state of hoshin kanri in the United States presented to the clients of Alberto Galgano. Milan, Italy.

Jackson, T. L. (2009, November 11). Hoshin Kanri: Business Operating System of the FutureAt “Lean Society Summit 2009”, CUOA Lean Enterprise Center, Vicenza, ItalyLinks to videos:
Hoshin kanri: lavorare con gli A3 
Hoshin kanri: il sistema operativo di business per il futuro, parte 1
Hoshin kanri: il sistema operativo di business per il futuro, parte 2

Jackson, T. L. (2009, September 24). Hoshin Kanri: Business Operating System of the Future. At the Mexico Shingo Prize Conference—Shingo Prize for Operational Excellence Mexico. Monterrey, Mexico.

Crome, P. J. (2009, June). The Toyota experience: How to improve quality and customer service. At American Organization of Nurse Executives: Transforming Care at the Bedside Learning Community, Chicago, IL.

Crome, P. J. (2009, May). Transforming patient care using lean methodologies… Perspectives from the office of the chief nurse. At Annual National Patient Safety Foundation Patient Safety Congress, Washington, D.C.

Jackson, T. L. From vision to action in the lean enterprise. At the Ohio State University’s Initiative for Managing Services and Center for Operational Excellence’s Fall 2008 Symposium—Service Operations Effectiveness, “Making the Voice of the Customer Available”. Columbus, OH.

Rona, J. M. (2008, October). Leadership for lean transformation in healthcare. AtLean Healthcare Forum. Nashville, TN.

Crome, P. J., Jackson, T. L., & Rona, J. M. (2008, October). Value stream mapping and Visual healthcare (5S+2) workshops. AtLean Healthcare Forum. Nashville, TN.

Crome, P. J. (2008, November). Patient safety, quality improvement and measurement and Work-life balance. At Aspiring Nurse Leader Institute. Charleston, SC.

Crome, P. J. (2008, May). The healthcare delivery care model. Panel discussion at “2008 Best Practices: Issues, Trends and Education in Allied Health/Health Sciences Conference”. Renton, WA.

Crome, P. J. (2008, January). Patient safety, quality improvement and measurement; Work-life balance; and Shared leadership and shared governance. At Aspiring Nurse Leader Institute. Tampa, FL.